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iDesign

Digital

Ux Consulting

& Design

As part of our User experience (Ux) consulting and design services, we do the following:

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Learner needs analysis

Often what organisations need to know about their learners already exists within the company. The first step during the analysis involves extracting and collating information from relevant staff members. Next - to fill in gaps and to confirm findings - learner surveys, learner interviews and analytics reviews are also carried out.

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Auditing existing eLearning or communication programs

There are situations where a client needs to increase the effectiveness of an existing eLearning or communication programs. We assist by providing documented reviews of the User experience which will include analysis of the graphical and textual communication, as well as interface design and strategy.

 

User interface (UI) design and documenting Ux strategy

Once the learner needs analysis or program audit has been carried out, we provide Ux design services to meet identified objectives. Prototyping plays an important role here. A number of approaches are presented and tested. The user experience is developed iteratively, which helps create buy-in among stakeholders.

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After the Ux strategy is finalized, the approach and specifications are documented. Screens and assets are created or identified to serve as benchmarks. The formal documentation serves as a starting point for any future development and ensures consistency.

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